Customer Testimonials

Brook and Teri made this the best experience I could ever imagine having at a dealership. They weren't to pushing and gave me time to make sure I was making the right decision! And now I love my vehicle!! I recommend 110%

This was my second vehicle from Grande Prairie VW, Traded in my vehicle and it was a super smooth transition. They were helpful and friendly, would definitely use them again in the future.

Went in with expectations in mind. One was missed, but every other ask I had was fulfilled. Top shelf sales team and amazing to deal with.

Nav was amazing. Both her and Franklin made sure we were taken care of with no pressure. Thank you both.

Teri was amazing to work with! She was very patient with my process, I went in there with what I thought I wanted & she found me one even better!! After a slight hiccup, Darcy ensured we were set up!

Excellent service! Very personalized help in finding the right vehicle for me! Brad and Madison were so friendly and knowledgeable. They answered all my questions

Wonderful experience buying my first car with Nav, Michael and Shawn. Excellent service and help

Friendly staff. Was given time to make a decision, not decide on the spot. Overall a good experience.

Good customer service. Didn’t feel like I was pressured to buy anything. Overall great experience.

Very helpful and got us into the vehicle we wanted!.. worked with our Financials and figured out a solution. Everything was great. Being a mechanic for lots of years, getting told we were waiting on parts I know are very easy to get worried me... but we let it pass and put it in there hands and they pulled through. Good to deal with.. definitely Recommend.

He went over and above what I expected in a salesman. This is my 5th new vehicle purchase and he is the best salesman I ever had Thank You so much Brad

Paige was very knowledgeable on everything the atlas has to offer and was so easy to work with. She made my purchase a breeze. Very happy with my 2023 atlas. 🙂

Amazing stuff! Teri helped me with my purchase of my vehicle, after looking at quite a few vehicles and putting up with me being very indecisive. Excellent finance team was a joy all around trading in my vehicle and upgrading. With assistance from Darcy there assistant manager, they went above and beyond to make sure I was a happy customer. But highly recommend Grand Prairie Volkswagen for your next vehicle purchase.

I've dealt with a few dealerships and salespeople while searching for a vehicle, and by far, the best attention and treatment I've gotten was with Franklin. He really helped me find a good deal on a great vehicle and answered any questions I had. Really listened to what I needed. Would 1000% recommend any person looking for a vehicle to deal with Franklin.

Business with this dealership was pleasant from start to finish. Never did I feel pressure to make a purchase, and any questions were answered in a timely manner. We also feel like we were given a fair amount for our trade( the best from multiple offers).

We had a great experience purchasing our Atlas through Paige! She was very knowledgeable and fast to respond to any questions we had. She helped us find the perfect vehicle for our growing family! We love our Atlas!

Teri was amazing on helping me get my first car. She is so kind and really cares and works so hard! Keep up the great work

They were friendly, courteous, knowledgeable, and treated me more like a friend or family member as opposed to just a customer

Was professional, fast, and managed to meet all my wants in a car first try. Brad was awesome and very knowledgeable.

First time car buyer! Franklin was amazing and patient! I recommend going to see him if you want a new or used car!

Teri went above and beyond to make sure I got into a vehicle that met all of my requests. My family and I are more than happy with our purchase of a Kia Sportage and will definitely be back to both Teri and Volkswagen for our next purchase!

This is our second time buying an atlas from Volkswagen . Paige was great to deal with, very honest with everything we asked.

The dealership and Teri & Maddison went above and beyond to make sure I left in my dream vehicle. 10/10 definitely will be recommending to friends and family 🙂

It’s a calm, laid back environment with a wonderful, no pressure staff that will work hard to find you what you need.

Just traded my Jetta for a Taos with Paige Nutting and Madison Stoddart. Paige made it easy and painless. She listened to what I wanted and explained all the features and the benefits of the new Taos. Madison in finance was wonderful to deal with, she made the process of buying a new vehicle stress free. I also have to mention the kindness from the sales manager Shawn Turcotte. Very fun and energetic environment!

Franklin was very good to deal with and everything was done well. Great job and thanks again.

Great dealership, great service, great staff. Overall amazing experience, would definitely buy from there again

Our saleslady Navpreet Kaler was so wonderful, she was knowedgeable, thorough and friendly. The sales manager, finance manager, parts and service people were welcoming and efficient. Thank you for walking us through a reaaly great experience. We love our new 2022 Tiguan.

We had a wonderful experience, Brad Malcolm was amazing to work with and made our time spent at the dealership smooth and stress free!

This was our first time dealing with GP Volkswagen and it did not disappoint. Everyone was so friendly and Terri was absolutely amazing. She made the entire process of trading in our car for our new VW quick and easy. She is very knowledgeable about the vehicles and answered all of my questions.

Gp voltswagon was great in helping and with selling us our 2022 vw taos Paige the sales rep was wonderful to deal with and even went out of her way to meet us on a Sunday morning to pick our new car up

My boyfriend and I had a really good experience with Deniz at Volkswagen. He was very thorough and was just a very real person and we appreciated that because you don’t find that very often. Will definitely go back to him in the future, and would recommend him to anyone! 🙂

Loved both her and GP Volkswagen for helping me and making things so easy. I didn’t expect to even be able to get a car let alone my dream car and all in one day! Will definitely come to them first when exploring my options later on !

Michael was very helpful, very professional and was able to answer any and all questions I had. Would strongly recommend.

very clean, welcoming atmosphere with the most amazing customer service and very kind, personable employees!!

Service was excellent and staff were very friendly. Answered every question to fullest extent. would recommend.

Very easy to deal with, Rachael went the extra mile to work with me with any questions I had, if she didn’t have the answer to a question right away she got back to me as soon as she had an answer.

Everyone was very helpful and kind when helping me find the perfect vehicle for me and I really appreciated the professionalism.

Franklin was wonderful to deal with and he is so accommodating and knowledgeable. I had very specific wants for my dream SUV but he made it happen. Thank you.

Thank you to Franklin for getting me in my dream SUV. He was so friendly, accommodating and knowledgeable.

Great experience with Paige , she was friendly & knowledgeable. We love our Atlas ! Highly recommend going to see her if your in the market for a vehicle

I can’t really say much more than above and beyond! I will be coming to her for more vehicles in the future

They were amazing to deal with and help me even after the purchase of the vehicle

Deniz s great. Very knowledgeable about all vehicles. He always has the client’s interest in mind and goes out of his way to service.

I would definitely recommend Deniz he was very easy to work with and he is extremely professional he was giving us great service and easily helped us find what we were looking for.

I recently bought a new vehicle from Teri at Grande Prairie Volkswagen. I was very happy with the process & grateful for Teri making it so comforting and making the process quick and so easy! Everyone at Grande Prairie Volkswagen was very friendly, a great environment to be in! Definitely recommend it for anyone looking into purchasing a new or used vehicle!

The staff at Grande Prairie Volkswagen were super friendly and the customer service was fantastic. Franklin was super knowledgable and personable. He made sure we were taken care of from start to finish.

Paige at GP Volkswagen was awesome to deal with. She was friendly and answered all the questions we had and was very knowledgeable about the vehicle. Thank you so much for the great service!

Navpreet made its so easy for us. She was brilliant, she listened to what we wanted and gave us a couple of options. Her after sales was good too! Thanks Navpreet

All of the staff was extremely friendly and welcoming. Rachel Krahn was a pleasure to deal with. Very friendly and so accommodating to all our needs!

Had a great experience! The staff were all very friendly, personable and helpful, made the experience of getting a new car easy and stress free!

Absolutely awesome customer service! Sales team was super nice very professional and knowledgeable. I Never felt pushed or rushed. Highly recommend go check them out!

Very good customer service ,these guys were awesome .highly recommend go visit Navpreet Kaler A+ service ,great experience from start to finish.

People are great very kind willing to help in any way possible o time being ready is great

I couldn't ask for a better sales person if you're interested in a new vehicle ask for Rachel she is great 👍

Great place to deal with, everything went smoothly and the crew at VW was very helpful and answered all my questions

Would recommend to anyone! Easy to deal with And Nav did a great job getting the suv I liked.

Mrs Jennifer Smith is so wonderful to work with. As a first time investor, I wasn’t completely sure of the process but Mrs Jennifer Smith helped me through it all and I made a profit of $6,500 with an investment of $500. she was also extremely helpful in coordinating the withdrawal process. I highly recommend Mrs Jennifer Smith to everyone looking to start up an investment. These are his contact details Email:[email protected] WhatsApp +1 (781) 6060-994

Navpret was super quick to respond to messages ,and questions I had for her , and she got me in the new car I had wanted. 🙂 super pleased !

This was by far the best experience I have ever had with a salesperson in my life! Franklin was very friendly, helpful and pressure-free. I felt like I was working with a friend rather than the typical cheesy, dishonest sales pitches you get from other places. I got exactly what I wanted for the price I was comfortable spending. Thank you so much Franklin and the rest of the team at Volkswagen. I no longer feel intimidated with the car buying process and will be happy to continue coming to GP Volkswagen for all my servicing and future vehicle needs!! ...

I recently bought myself a new vehicle with a trade in from here. The whole experience was very easy and helpful. I got into contact with Shawn and he put me with Brad, someone who is very knowledgeable with VW, and Golf’s, which is what I got. Although I did tons of research he was still able to teach me many things about my new vehicle. They scheduled maintenance and introduced me to the service team. Michael dealt with all of the finances and he was great to get to know and was able to answer any questions/concerns ...

Excellent experience. Friendly and knowledgeable, very competent. Worked with my needs and went the extra mile.

Brad went out of his way to help me with our VW Atlas. He wasn’t even the salesperson who sold us our atlas, but drove to my house to help me when I couldn’t find my spare tire and help with roadside assistance when I had a flat.

Rachel and Volkswagen were incredible! I recently needed to get a new car asap and these are the people to go to! Rachel was kind and went above and beyond to make me feel safe and comfortable. They were very open and honest from the beginning, and never pushed me into a decision! Would highly recommend Rachel as your go to lady for new time buyers!!

Super friendly and knowledgeable staff with the best costumer service out there, big shoutout to Paige, Nathan and Michael for making sure our vehicle purchase went flawlessly!

Made the whole process very easy! No pressure environment and very friendly staff. I would highly recommend.

Not pushy, friendly, Naupreet while new to dealership, was awesome, service great they looked after all my needs, was surprised they had a vehicle ready for me to drive when I went back next week for cleanup service.

Bought a used vehicle Very helpful and if did not know the answer found the answer for us. Impressed with everyone at the dealership.

Absolutely phenomenal costumer service! An employee drove our new Dodge Caravan to us from the dealership because we were not able to make it in otherwise! Thanks to Brad. Amazing people nothing but smiles and pleasantries and had a manager stay past work hours so I could make it to sign on the unit! They are flexible and they want to help you. Thanks again GP Volkswagen.

Teri was fantastic to deal with along with everyone else at Volkswagen, they didn't have what I wanted on their lot but they found it, and met all my expectations.

I took my car to the detailing team here and was beyond impressed with the service provided! My car was purchased used from a different dealership and was not this clean when I originally purchased it. The attention to detail, friendly staff and quality of work made the experience phenomenal. This is my new go-to place and I recommend it to anyone looking for the best detail job imaginable.

Deniz has been excellent to work with to find the best vehicle for us. He was very thorough in explaining all of the features of the car. We appreciated his attention to detail and patience as we were determining next steps. I felt well informed in making our purchase and prepared once we were handed the keys.

Rachel was amazing. Didn’t pressure me to buy anything and answered all our questions. If she didn’t know the answer she made sure to find out! Highly recommend!!

Thanks for the expert knowledge on my new Volkswagen. I have never owned a Volkswagen before and Teri was very professional and so helpful. The last time I shopped for a vehicle the experience left me frustrated. This was a much better experience

As soon as I contacted VW, I felt comfortable. When I actually went to the dealership, I found the employees, and especially Rachel, welcoming, knowledgeable, and extremely helpful. I never got the feeling that they were just trying to make a sale; they genuinely wanted to help me find the right vehicle. Thank you!

Best best best best anddddd greaaaatesstt salesman I've ever met. Had a smooth transaction with Franklin. Would highly recommend Franklin to my family and friends. Never met this guy before, I felt like a family to him.yeeee mann

Paige was very professional in her knowledge of sales. She is personable and that, combined with her experience in sales, cemented the sale for us. She answered every question that we had and sought more information if she needed to. It was a long day but made enjoyable by Paige. I would seek her out in the future should we decide to buy another Volkswagen. She got a 10 out of 5 for us.

Really nice person and dealership, helped me get into my first vehicle, Above and beyond! 10/10 recommend

Great experience and customer service. I highly recommend Franklin to anyone looking for a vehicle.

Teri was wonderful! While I was on the fence of buying a new car, she wasn’t pushing me into doing it and was very professional about it. She made sure that I was comfortable with my choice and made my time dealing with her and the team a breeze!

Deniz met my husband and I in the parking lot when we were poking around looking for a used vehicle. Honestly we didn't really know what we were looking for but Deniz drove by and then came back to assist us. We test drove so many vehicles and in the end purchased a 2022 Tiquan highline trim. Deniz was knowledgeable, patient, never in a rush, never pushy and he listened to the things we were saying. He worked with our work time constraints and we feel we made a much better decision for ourselves. He was not only knowledgeable about ...

Paige made my experience buying my first brand new car so easy! She's extremely friendly and helpful. Super easy to connect with, I love how she is so easy to get a hold of any time of the day. Micheal in the finance department was awesome made sure I got the best interest rate possible!

Absolutely love my new Volkswagen Atlas. Rachel my sales lady was the best. Great to deal with and went through every feature of the car. If your thinking about buying a VW ask for Rachel hands down the best sales lady.

I went to gp Volkswagen to select a newer vehicle. There I met Rachel. The young lady I talked with on the phone prior to my visit. Upon explaining to her what I was looking for. She got right to work on my requests. Long story short. I was accommodated very well. The entire staff was a pleasure to work with. THANKYOU so much. I’ll be back for future vehicle purchases.

Good dealership, Rachel was very helpful, whole process was a breeze, would definitely recommend Grande Prairie VW!

Everybody at the dealership was very friendly and easy to talk to, Rachel & Michael did all they could to get me into my car with ease.

Deniz was very helpful and patient, never using pushy tactics while we were shopping for the right vehicle. Always great service! Thanks Deniz We did purchase undercoat and at first glance it looked like it was not done. Randy explained it is not applied to removable parts, so when we looked more closely we could see where it was put on. We did have difficulty pairing my cell to Carnet, then Daniel from service figured it out that my Siri was disabled, so thanks! This is one example of why we bought our 2nd VW, it’s for the friendly, ...

Buying from Nathan Wheeler was one of the best experiences ever. I've honestly never had such a down to earth conversation about a car before. Nathan really knew what he was talking about. He genuinely wanted to make sure I found the perfect ride. What an amazing guy! If your gonna buy he's your guy! Thanks so much!

Teri is wonderful! Highly recommend working with her, very friendly and helpful. I felt very comfortable and confident financing my first vehicle thanks to her!

It was an awesome experience buying my first vehicle from franklin! He was very friendly super knowledgeable and made this transition very easy! Im happy i went to gp volkswagen to get my car even being from BC it went smoothly. Drove my car home that day i bought it. The service was impeccable! Im very happy! Thanks franklin and team from GP volkswagen!

Rachel was pleasant, knowledgeable and very helpful. The buying experience was easy and the process was smooth.

Paige was really good and made sure I understood everything about my car and new how to do everything and texted me a day after I got the car incase I couldn’t figure anything out

Paige was great and I am so happy that she helped me purchased my new Atlas. She was very knowledgeable and went through the entire vehicle when I picked it up which I haven’t had in the past. High recommend her!

Great friendly honest sales experience with Rachel K at GP VW for our new car!

Awesome staff and customer service, took their time with me and explained everything to me. Really genuine nice people, easy process & im very happy with my purchase.

They are amazing to deal with very good with explaining everything and gave me more options than just the one they try selling you

Paige was very friendly and welcoming. She was knowledgeable about the available inventory and made herself available to accommodate test drives and answer random questions whenever it worked for my own schedule. Would 100% recommend.

I had a awesome experience. Franklin made everything stress free and pleasant. Excellent customer service and attention-to-detail. Thanks again!

I cannot speak highly enough of Teri’s professional and educated knowledge of the VW vehicles. She made the experience very pleasant and even shared her crackers for late snacks as we were at the dealership well past her normal business hours. Thank you Teri for calling me and guiding me through the process!

Teri made my experience amazing. She helped me determine which model and features would best suit me. She was extremely knowledgeable and it always felt like she had my best interests in mind. I’d highly recommend her to any of my friends and family!