Customer Testimonials

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DealerRater Sep 17, 2021

I had a car in mind and Grande Prairie VW happened to have it. Being that I'm almost 1000km away, I had low expectations that I would be able to get the car they had to me without some sort of drama. I was really impressed from the first moment working with Paige right to delivery. She is a great listener which is really helpful when you have a car in mind, she wasn't pushy at all but certainly doesn't leave you feeling like she doesn't want your business. Working with Paige was a real pleasure, ...

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DealerRater Sep 3, 2021

Excellent solution I’ve ever received for lowering down my car payment is with the help of Paige. And of course, Shawn and Maddison. Very pleasant to dealt with. I left the dealership stunned with how everything is so smooth and the service is highly appreciated. Thank you so much GP Volkswagen Dealership!

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DealerRater Sep 2, 2021

Dyllon, 10/10 🙂 You’re an awesome human, thank you for helping me out. I won’t forget your kindness and willingness to go the extra mile for me. Thanks again!

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DealerRater Aug 31, 2021

Amazing Amazing Amazing, I won't ever go to another Salesperson, Teri has once again exceeded our expectations and got us into a vehicle that My wife and I never thought we would own, very pleased with the service from the entire team and man the perks of owning a Volkswagen, glad we went to Teri, Thanks Again Everyone

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DealerRater Aug 30, 2021

I’d like to thank Paige for turning a bad situation into a great one. I came down from Peace River to bring my friends to the airport. My truck was an issue and was stuck at the local Chevy dealer. I had looked at my Camaro online and decided to go see it while my truck was in the shop. Paige excelled at the customer service aspect right from the get go. I’d like to thank her for her attitude and complete attention to detail through every step. I will look forward to dealing with her and GP ...

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DealerRater Aug 28, 2021

Dyllon went above and beyond to help us get our new car. He was very patient, friendly and professional during the whole process. Dyllon was able to answer all of our questions and concerns. He allowed us to take the car on a very generous test drive and continued to let us use a dealer plate until we got everything in order. He made himself available so it was easy to get a hold of him for any reason. This was our first time buying a vehicle from a dealership and Dyllon made it a very easy and enjoyable experience.

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DealerRater Aug 28, 2021

AMAZING! The staff were excellent with customer service and Teri went above and beyond. She is the only salesperson I will deal with. We love our new 2020 VW Tiguan. Thank you GP Volkswagan for a great experience.

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DealerRater Aug 28, 2021

terri was great! super informative and love how she checks in on me after my purchase to see if i have any questions about my new vehicle. was great talking to someone who had great interpersonal skills and still was able to assist me in the decision of buying the vehicle that suits me and my financial situation the best !

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DealerRater Aug 28, 2021

This is our second vehicle bought from VW and honestly Teri was awesome. She made the interaction so seamless and easy. All of the details I asked she got super quickly. She even measured the back seat multiple times for me to insure it would fit multiple car seats. She showed us all the details like exactly how to use the foot function to open the back door. Her walk around was flawless. She's even been in contact with me for any of the problems or questions I've had. GP VW is by far the best GP auto ...

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DealerRater Aug 27, 2021

I want to thanks Raymond Proulx for all his patients and wonderful service helping me with choosing a suitable vehicle. Raymond's customer service was above and beyond what I expected. You truly made this purchase happen, thank you.

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DealerRater Aug 27, 2021

Finding the vehicle that fits isn’t easy. We were given the freedom to test until we were comfortable. The team addressed any concerns we had. Thanks guys!

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DealerRater Aug 27, 2021

We purchased our car from a distance, so communicated via phone and email. Everyone responded quickly and intuitively making our purchasing experience a very good one. Online document signing worked perfectly.

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DealerRater Aug 27, 2021

Teri helped me get my Murano. She was very informative and patient, and got me a good deal on the car I wanted. Thank-you very much Teri!

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DealerRater Aug 27, 2021

Paige is very accommodating and helpful throughout the process of the deal. Michael is friendly and good. He has patience in answering questions. Overall experience is good.

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DealerRater Aug 26, 2021

Paige is amazing! She helped me through a difficult time, and made everything I needed happen! She’s your go to girl when you need something done!

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DealerRater Aug 26, 2021

Terri was outstanding, her service was delightful. She worked hard to get me into a vehicle that fitted my families needs! Service was above and beyond anything I could have asked for.

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DealerRater Aug 24, 2021

Paige was absolutely perfect to deal with. She made us feel comfortable the whole way through our purchase. She was knowledgeable, and professional from the moment we stepped on the lot. Will 100% recommend her to anyone who wants to buy a new vehicle.

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DealerRater Aug 22, 2021

Exceptional quality and service! Would easily recommend to anyone! Dylan worked hard for me and kept updated until the moment I drove it off the lot!

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DealerRater Aug 20, 2021

Paige was very knowledgable and pleasant to work with. She looked after all of our needs and made us feel very comfortable with our purchase.

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DealerRater Aug 19, 2021

I went and looked at some vehicles at the Volkswagen dealer shop and terry helped me out and gave me the best customer service I’ve ever had she a very kind lady and I would recommend her to anyone looking for a vehicle.

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DealerRater Aug 16, 2021

Teri was AWESOME! She was very knowledgable. Took us through the steps to make an informed purchase! Very appreciative! Enjoying our new vehicle with all the bells and whistles .

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DealerRater Aug 15, 2021

Terri has lots of patience and never pressured me gave all the facts did comparisons between the two suvs I was struggling with that I liked.. she had experiences that she probably wouldn’t have had with other customers ..she never knew what was going to happen when I showed up ..small adventurers lol. I feel her more as a friend than a sales person.. started looking for a new suv in the winter to see how it handles then in spring I would know what I wanted.. Terri was there through it all and still is!! Thank you in ...

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DealerRater Aug 15, 2021

Teri was awesome to deal with, She was very knowledgeable about the vehicle that I purchased and answered any questions I had. She made buying a new vehicle memorable and easy, I would recommend her to anyone looking to get into a new vehicle. -Eva

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DealerRater Aug 14, 2021

Teri was amazing to work with! She was patient and knowledgeable in assisting myself in purchasing my first vehicle! All staff at GP Volkswagen were helpful and friendly, Highly recommend!

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DealerRater Aug 13, 2021

Teri was great to deal with. She was amazing. She made all the facts about purchasing my vehicle very clear and understandable. She helped me with all the things I needed for my car. I recommended her to all my friends and to anyone who needs a car.

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DealerRater Aug 12, 2021

Paige was great to deal with! She is very friendly and knowledgeable. She made the process very easy. I would recommend her to anyone I know.

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DealerRater Aug 12, 2021

Teri was amazing to deal with getting my new car across Canada and doing a trade in! She’s lovely and professional! Thanks Teri for the great service !

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DealerRater Jul 28, 2021

The service I received from Raymond was amazing he helped me out of an extremely tough spot and made sure I was well taken care of and everyone there was extremely nice and making sure I was taken care of as well

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DealerRater Jul 28, 2021

Every person that we dealt with through the test driving and buying process was friendly and professional. We truly appreciate the fantastic service. Thank you GP Volkswagen!

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DealerRater Jul 27, 2021

Great environment, no pressure and very helpful as a first time buyer! I had lots of questions and they all got answered. I didn’t feel like I was pressured into buying anything more than I wanted to and the whole team worked together to get me a great deal!

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DealerRater Jul 19, 2021

I Love Volkswagen, great outgoing friendly people. Always there to help , and help find the perfect vehicle that fits the family's needs. Will be a life long customer. 😉

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DealerRater Jul 17, 2021

Sales guy Matthew was really awesome throughout my purchase. Inventory of this dealership really impressed me. All in all great experience. I couldn have given 10star if possible 😂. Best sales guy reward goes to Matthew from me lol.

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DealerRater Jul 10, 2021

Paige is awesome. I wouldn't have dealt with anyone else. She took the pain out of the process. If you deal with anyone else, you are making a big mistake. When I need another car, I'll talk to Paige first, regardless of which dealer she works for.

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DealerRater Jul 4, 2021

Everyone in the dealership is friendly and helpful. I was approved within an hour and after a few short hours was driving away in my dream vehicle.

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DealerRater Jul 4, 2021

Paige is a knowledgeable sales lady and friendly. VW is lucky to have her as a sales rep. Wonderful listener and helpful, thanks Paige. Sharon

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DealerRater Jul 3, 2021

Walked through the dealership looking to buy my first car. Matthew popped out and said hi then continued to show me what they had. This dude is the man. 5/5 for sure.

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DealerRater Jul 3, 2021

When we first entered the show room, Raymond our sales person approached us right away. He was very helpful in answering all our questions. He is very knowledgeable.

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DealerRater Jun 29, 2021

Teri was fantastic to deal with. She is very knowledgeable and answered all my questions. Very easy to talk to. I'm glad she helped me find my new wheels!! Everyone I talked to was very friendly. Thanks again!

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DealerRater Jun 29, 2021

Dyllon was awesome to deal with, he went above and beyond in all levels of service, even bringing vehicles to me so I could check them out and test drive! He was friendly, professional, and knowledgeable without being pushy or putting any pressure on. I would definitely recommend working with Dyllon if you are in the market for a new vehicle as he will work hard to get you the best deal, provide the best service, and ensure that you’re a happy customer!

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DealerRater Jun 24, 2021

I purchased a used Atlas and it was a great experience. Raymond was our sales person and we never felt pressured to buy and he went out of his way to make sure we were comfortable through the whole process. We have had credit issues in the past but this time, we felt respected and it was a boost of confidence to be able to get financed. Also, we had to deal with a recall on the vehicle right away after the purchase and the service department was fast and efficient...even having a loaner there waiting for me. I ...

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DealerRater Jun 23, 2021

Went in wanting a nice used vehicle and Mathew helped me out for 3 weeks straight till we found the car that worked best for me.

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DealerRater Jun 22, 2021

Matthew helped me with the purchase of my first brand new vehicle! When I first walked in I had my eyes set on the 2020 gti but after I started talking to Matthew I started to realize that the 2021 had everything and more of what I was looking for. After a few test drives and going back and forth we started the process of buying the vehicle and he made that super easy and stress free!! Ten outta ten guy, would one hundred percent recommend him if your in the market.

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DealerRater Jun 22, 2021

Dyllon was very easy to deal with .He took the time to to good over most of the option and how they work. Was very pleased and would very much recommend buy a vehicle from him.

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DealerRater Jun 18, 2021

Deniz was great to deal with, took all my concerns with sincerety and addressed them accordingly. I made him work for the sale and he persevered and got the deal done. Very accommodating, great job Deniz!

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DealerRater Jun 18, 2021

I just purchased a new golf GTI, Paige Was so helpful along the way. I don't think I've ever had better service from a sales person before! She's very kind and supportive of customers needs when looking for a new or used vehicle. So go see Paige at Grande Prairie Volkswagen, she's the best out there!

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DealerRater Jun 17, 2021

Paige was so friendly and professional! I only went in to look around the first time and she showed me everything, talked about pricing and went for a test drive. When I came back a few months later she remembered me and was able to find the exact vehicle I wanted on the lot. The whole process went smoothly, she explained everything thoroughly, and checked up later to see how things were going. Would definitely recommend Paige!

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DealerRater Jun 16, 2021

Paige is so amazing! She was super friendly and accommodating. She made sure that we were happy with the whole process. We had our one year old with us and Paige was so helpful with keeping her entertained while we looked at vehicles. Paige is very knowledgeable and helped us pick out the perfect vehicle for our family.

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DealerRater Jun 12, 2021

I was just going to test drive some vehicles and decide what I wanted to buy. Paige was so patient while my 7 year old talked her ear off during the test drives. She listened to my opinions on the vehicles we test drove and made suggestions based on what I thought. Six hours and 5 different test drives later I fell in love with a vehicle that wasn’t even on my radar. Thanks Paige!

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DealerRater Jun 12, 2021

Brought my 14 jetta in for a service and left with a 20 passat. Hadnt planned on trading in but after chatting with ray outside the service bays we decided to have a look, by the evening i was driving away in a brand new passat. Easily and by far the smoothest transaction ive ever had of a vehicle, never once felt uncomfortable or pressured and whole heartedly left with the vehicle i wanted. Great guy to talk to and extremely knowledgeable in all aspects of the trade. Cant recommend enough, and will undoubtedly purchase my next vehicle from him

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DealerRater Jun 12, 2021

Easily and by far the nicest and most helpful service team ive had to date. Always courteous and keep you informed throughout service. Answered every question without missing a beat, could not recommend enough

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DealerRater Jun 8, 2021

Had a great experience at Volkswagen in grande prairie thanks to Ray. Had been thinking about selling my car for a bit now, Ray talked me into coming in for an appraisal. Wasn't expecting much when I decided to come in but was pleasantly surprised by the offer they made. Ended up selling them my car. I definitely feel that Ray worked for me and helped get me top dollar for my car, will definitely recommend him to anyone

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DealerRater Jun 8, 2021

I had a great and easy first time experience. They were all really friendly and I would recommend it to my friends. Thank you Raymond

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DealerRater Jun 7, 2021

This was my first experience with Volkswagen and it was a great one thanks to Adam! He made the process stress-free and was very knowledgeable about the Tiguan’s specs, especially the safety features. I will definitely recommend him to others wanting to check out the GP dealership.

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DealerRater Jun 4, 2021

Adam helped my first experience with Volkswagen be a great one! The service was great and team was very flexible with what I was looking for and super friendly.

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DealerRater May 29, 2021

Amazing service from Teri. She helped my boyfriend and I buy a vehicle and she was very patient, even though we took time to think. She also didn't hassle us. 10/10 would recommend.

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DealerRater May 23, 2021

Matt made finding the perfect suv so easy and stress free! He was super kind and passionate about helping me figure out If this was the right vehicle for me! He also had some pretty stellar snack options. He was also super dedicated to making sure I was comfortable in the Rav4 as this was my first big purchase! 10/10 recommend asking for matthew at Volkswagen if your in the market!

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DealerRater May 21, 2021

Wasn't expecting to go in and get a car, but Matthew made the process super simple and easy. Wasn't looking for brand new and Matthew got me into a 2019 Jetta with just over 26k KMs. Great service and not pushy.

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DealerRater May 21, 2021

Nothing feels better than supporting family. I wasn't planning on getting rid of my pathfinder 😭 but the last year has been a season of change, and my baby cousin Matthew Boyd helped me get the Atlas I've had my eye on since they came out. ❤❤ Matti you did amazing! You were honest, you explained everything to me so well, opened all the doors for me even like a true gentlemen, offered snacks(yep, you're definitely a dad) and you are in a work space that you are going to excel in. Thank you for the experience, and ...

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DealerRater May 21, 2021

I always knew Raymond was going to get me the truck I wanted. I walked into VW and wanted Raymond to look at some things and walked out a day later with my truck. I am over the Moon happy with Raymond and Maddison and the crew ar VW - They late me take my truck same day.

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DealerRater May 21, 2021

Paige was super friendly, knowledgeable, accommodating and professional. She made the whole experience at this dealership easy and stress-free. Give her a call for all your new and used car needs and she will deliver top notch service with a pretty smile! Thanks again Paige

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DealerRater May 21, 2021

Paige knew exactly the type of vehicle we would love to own and ensured we were aware of its availability. We are now proud owners of a 2019 VW beetle through a smooth, professional, and enjoyable experience! We love our new bug and happily recommend Paige to anyone wishing to have a salesperson who genuinely cares about her customers and pays attention to every detail! Thanks Paige ad Grande Prairie Volkswagen!!

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DealerRater May 20, 2021

Casey is amazing at what he does, I was overly surprised at the detail he did for my vehicle. I’ve gotten details done plenty of places before but he is by far the best, not a spot missed, and not to hard to look at either (;

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DealerRater May 20, 2021

Super awesome too deal with from start too finish. Super friendly and helpful throughout the whole process. Highly recommend chatting with him if you're in the market for a Volkswagen

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DealerRater May 7, 2021

Adam was very friendly and helpful when we purchased our car. He maintained an open line of communication throughout the entire experience. Madison in finance was very patient and answered all our questions to make sure we understood the paperwork.

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DealerRater Apr 29, 2021

Teri was great to deal with! I just picked up a 2017 Alltrack and Teri made sure that everything went perfect with the purchase. Would definitely recommend her!

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DealerRater Apr 28, 2021

Teri was very helpful and knowledgeable. She explained everything in detail and was able to answer any questions I had! She made my first vehicle purchase very easy going and I am extremely happy I had her to help me with my purchase. 10/10 recommend!!

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DealerRater Apr 28, 2021

Best customer service ever. I am very satisfied with my experience and my brand new vehicle. I would recommend Teri and Gp volkswagen for sure !!

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DealerRater Apr 28, 2021

Beyond in love with my new 2021 Atlas! Teri was very knowledgeable and helped me pick out the best vehicle for my budget. I personally work in customer service and it’s something I always judge. 10/10 to everyone I had the pleasure of talking too! Would definitely recommend and will be telling all of my tables that are looking for a vehicle. Michael helped me out in finance, made sure I knew everything I was signing and explained it if I didn’t. My first brand spanking new car and Im so in love with it. Thank you for being so ...

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DealerRater Apr 28, 2021

Paige is a cool, awesome salesperson to deal with! She treated us nicely and with respect.. she is also good in checking up on the vehicle we purchased from her.. i will definitely recommend her!

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DealerRater Apr 25, 2021

Great dealership! Great people! Paige was so helpful, funny, and more than I could of asked for in a sales lady! Highly recommended if you are looking for a new vehicle.

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DealerRater Apr 20, 2021

Loved Working with Paige. She helped me find my perfect used vehicle. She was very knowledgeable and listened to my concerns. She made it happen and I couldn’t be more pleased with my vehicle. She and Micheal (financial) were a pleasure and I would recommend both!

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DealerRater Apr 13, 2021

Sam is organized and listens well to the customer. He never makes you feel small. I highly recommend getting Parts off this guy and GP VW.

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DealerRater Apr 4, 2021

I know Corbin from visions electronics selling car stereos, I was shocked to see him at a car dealership he was good at what he did at visions and so nothing has changed! Great guy to deal with as always!

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DealerRater Apr 3, 2021

I recently bought an atlas from Adam at GP Volkswagen and it was the most pleasant experience I've ever had car buying. He was knowledgeable, professional, easy to speak to and made the whole process so much fun! He and his manager gave me a great price on my trade in and finance scored me a killer rate. I am so happy! Thank you to Adam and the team at GP VW!

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DealerRater Apr 1, 2021

Found our vehicle via online, was put in contact with Dyllon. Grateful for his help, he put a lot of effort in communicating long distance; (since we are from out of town)! He made buying our vehicle simple and enjoyable! 😃

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DealerRater Mar 31, 2021

Excellent service by Corbin, able to explain all answers to my questions in good detail! Extremely friendly to deal with and followed up with me after my purchase of a new vehicle. Highly recommend to deal with Corbin May!

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DealerRater Mar 26, 2021

Very happy with the service provided at this dealership. It was intimidating purchasing from afar but Phil has made the process very easy and comfortable providing me with top notch customer service from the beginning to the end. I will be recommending this dealership to friends.

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DealerRater Mar 24, 2021

Paige was excellent in dealing while about my Atlas buying. She is very professional and transparent in terms of deals and customer satisfaction. I should recommend her to anyone.

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DealerRater Mar 23, 2021

Ive been dealing with Teri for the last couple weeks while she was trying to help me get into a vehicle. I had to put my search on hold for a bit but when i am ready i will be going to Teri. She has been great with helping me and patient, im not the fastest getting back snd she hasnt pressured me at all.

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DealerRater Mar 9, 2021

Adam was great to work with. He did not pressure me, just simply presented me with all my options and I really appreciated his help.

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DealerRater Mar 9, 2021

I found Adam to be passionate about Volkswagen and it’s safety features which really sold me on the suv. Adam was also not pushy and very personable during the whole experience. As well big thank you to Micheal in Finance super helpful and real.

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DealerRater Mar 7, 2021

Dyllon was fantastic to work with. From the initial text conversations, right up to signing documents he never skipped a beat. He made the process of buying a new vehicle with a trade in go seamlessly. Dyllon was very thouogh and professional. He was available to answer all of our questions right away and had everything ready for us as we were coming from out of town. Maddison was great at explaining the financing and very knowledgeable. She assisted us in getting insurance in place to drive our new ride home. Her positive demeanor made what is normally a daunting ...

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DealerRater Feb 28, 2021

Had my first oil change and Paige was great with checking in on me and making sure everything was great and I was happy! The lube tech was quick and efficient and make sure everything was running as it should. Great customer service from both departments!

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DealerRater Feb 24, 2021

If you are looking for a new vehicle at GP vw make sure to see Marc. He helped a ton when picking out my new car. As soon as I pulled up he was there to help with any questions I had and I walked out with a new vehicle. Thanks Marc for the great service.

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DealerRater Feb 22, 2021

Paige was wonderful. She was so patient and went above and beyond to find us exactly what we were looking for. We are very happy with our purchase and would recommend Paige to anyone looking for a salesperson who works hard, is kind, and doesn’t put any pressure on you! A+!

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DealerRater Feb 3, 2021

Adam was awesome. He was very helpful in finding us the best vehicle to fit our needs as well as get us the best price.

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DealerRater Feb 2, 2021

Got me into something I wanted for a price range I was looking for, great salesman and made everything happen to make it so I drove it home the same day.

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DealerRater Jan 31, 2021

Thanks for the service, hopefully I’ll be driving away with an Atlas soon! Once again I’d like to say thanks for the service.

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DealerRater Jan 31, 2021

Very helpful and informative. He answered every question and then some. He was also very patient with me. 100% would recommend going to him at VW

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DealerRater Jan 29, 2021

I have been to many dealers and looked at many different vehicles, Volkswagen was my choice due to the kindness and none push I was of Paige. Paige is why I bought a Tiguan!

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DealerRater Jan 24, 2021

Walter is a fantastic guy and I would definitely recommend you see him i’m honestly surprised that people are lining up the door to buy from him he is excellent want to make sure you’re comfortable once make sure that you’re find the right vehicle for you and your family he doesn’t want to pressure you just wants to make sure you are happy with your decision

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DealerRater Jan 13, 2021

Adam was great. Answered most of my questions, and went to find answers for questions that he couldn't answer. I would absolutely recommend Adam to anyone who heads into Grande Prairie Volkswagen.

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DealerRater Dec 22, 2020

We were very pleased with the service Adam provided. No pressure sales and answered all our questions. I would highly recommend. Very nice young man. We are very happy with our Tiguan.

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DealerRater Dec 20, 2020

Very impressed with GP Volkswagen!! Adam reached out to me about the great deals and low interest on the new Tiguan. Nice to see a local dealership with local people working there!!! Shawn, Darcy, Madison and Adam were all very helpful, and professional! Merry Christmas to all of you.... and merry Christmas to me!!!

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DealerRater Dec 20, 2020

If you're looking for someone to help you out, Adam is the man. Very personable guy and willing to please. I threw a plethora of questions and he always got back to me with an answer.

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DealerRater Dec 11, 2020

Beautiful dealership. Clean, spacious, bright and friendly staff. Sales process wit Adam was a satisfying experience. Finance with Maddisson was simple, thorough and very quick.

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DealerRater Dec 5, 2020

Shawn is a pleasure to work with. Helped get me into the exact vehicle I wanted. Finance was quick and painless. Parts jumped in and sorted out winter wheels and tires. Overall good experience!

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DealerRater Dec 4, 2020

Awesome experience at GP Volkswagen. I bought my 2015 golf TDI online, and it arrived as advertised with a full tank of fuel! I wish I needed two cars so I could buy another one from these guys. Will definitely be a return customer even though I live over 4 hours away and there is closer options. Highly recommend a VW if you’re in the market, they make a fantastic product. Dyllon was a great help in making our new car purchase smooth and enjoyable. Thanks again!

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