Customer Testimonials
We had great service and the job was finished early so that was fantastic. Very friendly staff.
She helped a lot, she is the best sale person. Thanks Navpreet, really appreciate your help.
Grande prairie Volkswagen offer premium deals when purchasing a vehicle, and the employees have great and fast service
Manny was so great throughout My whole experience, he answered all my questions and gave me the best options for cars in my price range. Would definitely recommend him to anyone looking to buy a car!
Grande Prairie Volkswagen is a warm and friendly environment to buy a vehicle. At no point did I feel pressured to purchase a vehicle, and with every question I had, they had an answer. Sarah, Brad, Shawn, and Teri all made the process so incredibly easy! Not to mention the service department being super helpful! After buying my vehicle I had to bring it back in to have it cleaned and Mickaela in service was so nice to deal with! Plus they did a wonderful job detailing it! 10/10 would recommend buying from Volkswagen!
Best dealership around. Manny is one of the best salesman at the dealership. Go see him for the best deal.
Was a great purchase super sales and finance team went the extra mile Sarah and her team made the purchase right for me Recommend going to this dealership exceptional personal that work for you They want your business
We were pleasantly surprised at the level of customer service at this dealership Franklin was great! All very personable and knowledgeable
A very great experience wonderful people and will definitely refer people to come here to buy
I would recommend this dealership without a minutes decision. I was looked after right away with no pressure and got all questions answered. I was at another dealership prior to coming to VW in Grande Prairie and basically walked out as was told everyone was busy just have a seat was there 15 min then someone came and started talking with me when someone they knew came in and I was told just a moment I will get someone else to show you a vehicle that is when I walked out and came to VW where I was treated royally given ...
Everyone was approachable and friendly. They treat you like family. I recommend others to go.
Friendly, courteous, efficient and personable employees. Great job. Gets my vehicle in for an appointment on my schedule. Respects my time.
paige was really nice.. helped me with options and was great to help me find a reliable vehicle
Very nice and friendly and happy to help, happy to help me find a vehicle that I liked.
Dealing with this dealership for just over three years and have never had an issue. Service is absolutely amazing. Usually deal with Daniel and he’s just so friendly. Highly recommend them!
Was treated well by staff. Mixup on appointment time and amount was dealt with quickly and politely and the service person was extremely helpful.
This dealership made me feel at home. I’ve never felt like that at a dealership before they were all very helpful, And very polite. Sales person Paige was wonderful the day I went to pick up my new vehicle as it was my 65th birthday gift to myself, lol she got me a cake bouquet of balloons and all the office in the show room all sing me happy birthday. I will never forget my experience at Grande Prairie Volkswagen.
We love the service! Navpreet was awesome, so kind and helpful with deciding what vehicle would suit us 🙂
Awesome service from everyone at the dealership! Especially Navpreet who helped us with deciding and finalizing our car.. highly recommended!
Service staff are great, they go the extra mile. Sales staff will make a point of asking how things are going with your vehicle. Parts people are very knowledgeable and are great if you have any questions.
Always very happy with any dealings that I have done with GP Volkswagon. One is always left feeling that you have been treated fairly.
Deniz was amazing to deal with, and really made you feel like he was there specifically for you! The most comfortable interaction I’ve ever had at a dealership by far! Would absolutely recommend working with him, and I would go back any day!
I highly recommend Daniel Bartlett, Service Advisor for the Grande Prairie Volkswagen Dealership. He has consistently provided excellent service over the years for any issues I have had regarding my vehicle.
Michael offered us an exceptional experience at VWGP. We are so happy. David & D’tee
Paige was a great help and offered insightful details on the vehicles I was interested in.
The people at this dealership are very friendly and it's clear they love working there. All of the people who dealt with me worked hard to get me a vehicle that was suited to my situation and budget, and answered all my questions with both knowledge and, in one case, personal experience. There was no pressure to buy and it was a fun experience. Thank you to Sarah, Michael, Madison and Paige.
I was treated like family. I felt welcomed and appreciated. Everyone was approachable and knowledgeable.
There was a noise issue and they sent the foreman for a drive with me and the issue was solved at no cost. It was not a mechanical issue but great service.
Sarah was amazing to sit down with, kept in touch throughout the few days to keep me updated & went above and beyond, even kept my little man warm inside, while I went out to switch over my babies car seat. Would recommend her to everyone I know!
It’s a great dealership! Super friendly staff all around. The parts department lady was super helpful. The hot chocolate/coffee machine is lovely.
I am super happy how you take care the clients thank you so much for that.
Nav and Shawn were warm and welcoming the moment we walked in to the dealership. It felt like a small town dealership that wanted to do anything they could to get us into what we were looking for, for our growing family. Maddison in finance was amazing, she walked me through the million questions I had, and although she was still helping us past closing we never felt rushed. In the end we walked away with a new to us safe and reliable VW Atlas CS. We’re extremely thankful for Grande Prairie VW.
Good communication from the service department and very quick turnaround on the service itself. I will come again for sure!!
Seem very friendly and helpful in finding and buying a used vehicle. Did financial deal there to.
Its was best experience for me buying car from volkswegon. My dealer navpreet helped me alot finding the best car for me. I really appreciate your efforts. Thankyou soo much.
No hassle experience, friendly and courteous Management and staff. Sales consultant Paige Shelton was very helpful in getting the vehicle and options I wanted.
It was really amazing experience to deal with you guys especially my dealer Navpreet. Huge appreciation and thanks.
Navpreet was our salesperson and was considerate, courteous, knowledgeable and extremely easy to deal with. She paid attention to what we were looking for and showed various options.
Excellent and friendly service! Grande Prairie Volkswagen always goes above and beyond for their customers!
Positive attitude and helpful place. Service department very enjoyable to hang with plus drive through service is a bonus.
COREY WAS VERY FORTHCOMMING AND FORWARD THINKING THROUGHOUT THE PROCESS OF BUYING THE VEHICLE. WE LIVE IN EDMONTON SO THE CONCISE AND ACCURATEINFORMATION MADE DEALING WITH INTERNET SALES FROM GRANDE PRARIE EASY. COREY FOLLOWED UP TO MAKE SURE EVERYTHING WAS A OK A FEW DAYS AFTER WE TOOK THE VEHICLE HOME AND A FEW WEEKS AFTER THAT. GREAT CUSTOOMER SERVICE.
Paige helped me with everything that I wanted and went above and beyond! So happy with my purchase.
Very good customer service. Nice and clean lounge area. And easy to deal with them
The service advisor helped me with the repair of my car in every way possible. Great communication.
Denis was a great time. He was easy to deal with and was able to get us what we wanted.
Really tight run ship over here. I'd consider buying a Subaru if the service wasn't so dang good here!
This dealership makes you feel comfortable to ask questions and wants you to have the best deal for you & your family.
Michael is the main man. He is a top class dude who worked with me on getting a sweet deal on my new chariot, a beautiful VW Tiguan. I highly recommend him for future business.
Navpreet is the best in the west. She knows a lot about cars and gave me excellent customer service to find a great car. I highly recommend her and would choose her again in future when looking for a car.
Fast, friendly, reliable and quick service, Appointment suitable to my schedule. Fast diagnostic.and reasonable price.
This place was nothing short of welcoming and really hustled to get me what I wanted/needed! I can't wait to work with them more now that I have my Atlas!
Paige really went above and beyond! She worked her magic to get me what I needed! All while working out a great deal!
I financed a Elantra Through GP Volkswagen with Corey an Madison. I walked in thinking i would not be able to get a vehicle since i have no credit but Corey at GP Volkswagen made sure i was able to get a nice affordable vehicle with the first time buyers program! he made sure i had the best customer service. Corey is the man to go to when you head down to GP Volkswagen he will make sure you get taken care of like your family! Madison made sure i understood all the information on the contract, she was really ...
We had never thought of a VW, we saw an Altlas Cross on internet and decided to go have a look and learn about VW. We are So Happy we did, we met Corey and Sean and had a Great experience and ended up buying an Atlas Exeline and are over the moon with it! Corey is an Amazing salesman and Sean is a Fantastic Sales Manager! We Highly Recommend GP Volkswagen!!
Great people and dealership Corey our internet sales associate was wonderful to deal with Teri the finance manager made the paperwork side very easy Shawn and Brad from the management and sales team were very pleasant and accomodating Well worth the drive from Edmonton wether you are purchasing new Volkswagn or one of their used vehicles
Amazing customer service with Daniel can’t ask for better will definitely be back for service
Sarah Taylor was so friendly and welcoming. I’m rebuilding my credit after a divorce that hit me hard financially. GP Volkswagen said they’d do whatever they could to try to help me. Honestly, I wasn’t hopeful, I was ashamed and embarrassed of my credit score and yet Sarah and the staff treated me with such respect and kindness. The next day, I received word that I got approved and at an interest rate that won’t leave me strapped. I’m so very thankful I gave in and trusted sarah and the GP Volkswagen process. I still ...
Everyone was friendly and the service was great, not stressful and fast. I got a really good trade in for my vehicle and my new vehicle looks nice.
Great people, nice and respectful, easy to work with, great management and willing to listen.
Very fast service and friendly staff. Went above and beyond by accomodating my request. Mikaela was awesome for helping me out.
I won’t take my car anywhere else, unless it’s unavoidable. Daniel is the service department makes sure I get nothing but the best service every time.
Navpreet was awesome. No complains with her. Finance department experience was not something I was happy with. It took too long to approve. I felt the finance department wasn’t organized and the car was not even detailed on the day when I signed docs. I took it home and had to bring back to get it detailed next day. I was given damaged rim and Michael- general sales manager said coz I negotiated we have given you used and they are damanged. To this I told him never talked about getting used. I wanted new rims. I was so ...
Great friendly service staff always willing to go the extra mile to make sure the customer is satisfied.
Navpreet, Michael and Teri made buying my new Tiguan a great experience. Navpreet, my salesperson, was very helpful to make sure I got my dream car. She made sure I got all the accessories and gadgets I wanted. They went above and beyond as getting the model and colour I wanted wasn’t any easy task! Thanks GP Volkswagen for making my buying experience a great one!
Paige wad extremely helpful, she bent over backwards for me and really helped me out any way she. Great team at Volkswagen.I will definitely go back 🙂
It is very easy to make a service appointment and the staff are very friendly and knowledgeable.
Sarah was so amazing to deal with! She put up with my indecision and helped me find the perfect vehicle to fit my budget and needs! 10/10 recommend Sarah and GP Volkswagen!
All positive to say about my experience’s at VW Grande Prairie. Thank You Daniel in the service department.
Very good service, and they care a lot about their customers, and helped us get into the right vehicle
The service department is so helpful and so accommodating, they go above and beyond. I’ve been dealing with Daniel a fair been and he’s been amazing.
Appreciate the help I recieved .. I was terrified to buy a new ride .. and I am still really careful .. Everyone was patient with me . Sarah was so Miss Sunshine impossible to resist her enthusiasm.,and excitement. She was great ! Love my new coffee car cup ! TY swwet Sarah ! Awesome to see homeboy Brad back at VW .. that gave me a boost of confidence and reassurance ..
Service is fast. Staff is always friendly and very accommodating. When I’m there Franklin always stops to sit an talk to me and insists I say bye before I leave.
Very good service dept. Would recommend it to everyone . I will use them next time
I lived there service and how kind and helpful they were. I felt very informed. They are very knowledgeable.
Very efficient. Courteous. Professional. Kind. Made us feel as we were being listened to and "not village idiots". We were very happy with service and will recommend GP VW to family and friends.
It was a great experience with Volkswagen dealership specifically with Navpreet kaler. Very professional. Naraender singh
Very friendly and did the job well. No issues at all! I would certainly recommend them to everyone I know! I would probably consider buying from them again in the future.
Excellent service and knowledgeable staff. It’s easy to tell that they truly care about finding their customers the ultimate vehicle.
Paige was so helpful and went out of her way for me! She made me feel so comfortable and gave me such a positive experience! I would definitely recommend her 🙂
Paige and the staff at Volkswagen. Gp were very helpful kind and straight forward with Information about what the vehicle u were interested in if any one looking for a vehicle please go to grande prarie vw and ask for Paige
Very accommodating staff, especially Teri, Brad and Shaun, they help me a lot in purchasing a vehicle and explaining step by step, Big Thanks
I had the pleasure of buying my new car from Grand Prairie VW this week. Deniz helped me every step of the way. He was able to answer all my concerns and with the help of his co-workers I’m driving my new car! Deniz took his time walking me through the entire process. His knowledge made me feel comfortable in my decision. I would highly recommend that you ask for Deniz if a VW is in your future! Let him help you get the best vehicle for your needs at a price you can afford! I’m looking forward ...
Great customer service, great buying experience. Sarah was very helpful and answered all of my questions.
I sold my truck to them and they were absolutely wonderful to deal with. Would 100% recommend dealing with Paige and would absolutely go back to GP VW they were amazing
Paige was awesome & a pleasure to work with. Would definitely recommend her and VW to family and friends.
Excellent staff who are willing to go the extra mile. I have never purchased from a dealership before and they made me feel at ease about the whole process and answered all my questions.
Have purchased 5 vehicles from them at the point, and the experience is always 10/10. I’ve also sent a handful of friends and their experience is consistent with mine. I’ll continue to do business!
GP Volkswagen has amazing service and excellent pricing. Prompt, efficient and courteous sales representative and manager. Highly recommended!!
Everyone who helped us went the extra mile to get us in the vehicles we wanted with a price we could comfortably afford
This dealership is a unicorn. They are friendly and go out of their way to make sure you are happy with what you purchase and the services you receive. I have never had a better experience from any dealership I have dealt with and have bought this will have been my 3rd vehicle from them.
It is great and a good place to deal with and the staff is awesome
My partner and I were looking for a new family car and Deniz was a pure joy to work with! He was able to meet all our needs as well as was very knowledgeable on the car and made sure we were 100% satisfied. He did not make us feel rushed or like we had a time crunch to decide and that was greatly appreciated. Would definitely recommend him.
I absolutely loved my experience and upgrading to my 7-seater. Working with Sarah was a joy and so easy. She is a beautiful person inside and outside and I recommend anyone to deal with her. Thanks for everything.
Franklin and his coworkers where the ultimate of customer service! I will recommend Franklin to people from here on out
Paige was away on vacation when I saw a car I wanted to buy, I phoned the dealer and Brook took over my file and the transaction went smoothly. Paige and I have road tested a lot of cars and I’m happy to say I finally found one I wanted. Both girls did a great job
Nav and the dealership were eager to please and easy to deal with! I felt like my concerns and questions were heard.
They are absolutely amazing people to help you with anything you made need! They especially don't give up on you! They are super friendly and very welcoming.
Franklin made the entire process of trading in my existing vehicle and purchasing a new a Volkswagen seem completely seamless!!! Not only is he friendly, polite, and personable with a professional attitude, he is extremely knowledgeable about Volkswagen products. He was able to walk me through all the features of the Volkswagen Atlas Cross Sport I purchased and answered all of my questions. Franklin is simply amazing and made the whole experience enjoyable😃👍🏼👍🏼
Franklin was wonderful to deal with and he is so accommodating and knowledgeable. I had very specific wants for my dream SUV but he made it happen. Thank you.
Absolutely awesome customer service! Sales team was super nice very professional and knowledgeable. I Never felt pushed or rushed. Highly recommend go check them out!